Cancellation or Returns
Special ordered tickets may be cancelled or changed within 3 days from order date.
- Due to this being a one of a kind order, just for you, special order furniture will incur a 25% restock fee if returned, cancelled or exchanged after 3 days from the order date with the exception of flooring, which is not returnable.
In-stock merchandise may be returned (in as-new condition) for exchange or refund within 10 days from delivery or pick-up date. All Clearance products are sold as-is and not returnable.
Nonrefundable and nonreturnable items include pillows, mattress pads, power bed bases, special order fabric yardage, flooring and services such as delivery and fabric protection.
Mattresses above $999 may be exchanged one time for an equal value exchange or refund between 30-120 days, however will incur a rewrap fee.