Review Your Experience with Furniture Mall of Kansas
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We had a great experience when we purchased our mattress & a chair for our living room. Becky and Paula rocked, they were very helpful and knowledgeable. When we checked out the staff at the main desk were very fun to work with, all the staff have a good time there. We will definitely be coming back!
Great bunch of people to wotk with. Good quality stuff. Will shop there again.
I love this place
My experience at Furniture Mall of Kansas was great! I worked with Gabe and Kaprice and they were able to get me everything I needed for my new home. They were very helpful and offered great opinions throughout my process. I spent 3 hours there and came out with a new bedroom set and living room set. I would definitely recommend this store to anybody!
My husband and I were looking for some new furniture for our house and Tim Nold was very helpful in finding us exactly what we wanted. He stayed with us and answered all the questions we had and then some! Thank you Tim for the great customer service!!! Much appreciated! 😊
Excellent customer service. Thank you!
Fast friendly service
My sales associate, Laura was very helpful and relentlessly searched for the perfect furniture for my home. She was available, professional and transparent. I went to Furniture Mall first and then to Nebraska Furniture Mart. I came back to Furniture Mall in Olathe, KS because of the family, hometown feel. I told them I would prefer to do business with them and keep the business here where I live. They graciously met my price. In addition, I purchased a warranty. I was surprised, should I not excersize the warranty, they offered this as full credit to use in my next purchase. I really was out nothing! Setting up delivery was a breeze. My furniture appointment had a two hour range. The gentlemen that delivered exclaimed this will be your best delivery experience. They were right! After handing us some of your yummy cookies they carefully brought my furniture in and set it up. The following week I received a gift certificate for a portrait to be taken of my family to display in our home. I really can't say enough. Furniture Mall in Olathe is family owned and went to great lengths to listen to my needs, meet my price and make me feel valued as their customer. Thank you, Kathrine
worked with Clay and Jeff. Both were very helpful and made shopping for furniture an easy and fun experience
Lee Ann Phelps★★★★★
Worked with Denise and Mark and had a great experience. Lots of trendy styles.
Always a great store to shop in. Greatly appreciated the friendliness and help of mike Gordon and Michelle savana
Tom & Carol Horton★★★★★
I said Winter's furniture in previous review. It was WITMER bedroom furniture.
Tom & Carol Horton★★★★★
We were looking for nice bedroom furniture and thought our only option was manufactured or Amish. Mark and Denise were extremely helpful (and patient) and led us to the Winters collection. We're grateful for the time they spent with us helping to select what would work best for us. It's clear they love their job - they made our day! (Hopefully Mark will recover quickly after that bad fall down the escalator!)
Way to go on service.
I was going to go to Nebraska Furniture Mart and I saw the commericial for your store. I took the chance and went and I was totally out done. first off the two young men that waited on me was very nice and made me feel very comfortable. They allowed me to try several beds until I found the one that I was happy . Not once did they ever try to talk me into something I just did not want. The store was very clean and well stocked. Jesse Fishman was one of the young men that waited on me. They were so good I ended up buying a bed for my granddaughter. Upon exiting the store I was presented with the best ice cream ever. Trust me when I say I will be back. I will also be telling anyone that listens to go see you all.
L. Mark Govea★★★★★
We have only made two purchases from the Furniture Mall of Kansas with great warm and professional help. (Love their ice cream). I wanted to take the time to express our positive comments on the Delivery Specialist that delivered on this wet and rainy day. Ladrell and his associate were so prompt, professional and considerate. Thank you
Jeremy is a fantastic salesperson. He is helpful, considerate and quite personable.
I want to commend Laurie in Topeka for her superb customer services. I was looking for a very specific item and she has taken the time to locate it for me. This is actually the second time someone at this store has gone above and beyond for me. Thank you!
Excellent customer service! They treated me like I was the only customer in the store! The furniture was very reasonably priced and looks awesome on my new place. Heck the delivery guys even left behind fresh baked cookies! I am definitely a fan!
My sister was looking for a couple new chairs for her living room and Denise took us thru the store explaining the chairs and their merits. She was thorough and very patient with us as well as fun to work with. We leave ok forward to working with her again when the time arises!
Wanda was absolutely wonderful to work with. I was hunting for a very unique sofa that I had seen in an ad and was still in production. She contacted the rep for the company and actually got swatches of the fabric that hadn't even made their way to the store yet just so I could see and feel them before making my decision. Her willingness to go above and beyond will ensure I am a repeat costumer.
Peggy was extremely helpful during my shopping experience...Very knowledgeable about items and helpful in answering questions. Customer service was exceptional....Thanks Peggy for the time and efforts in helping us..
Great customer service! Thanks Kory!
Great experience with Mike and Laura!!
Cory helped us tremendously in identifying the right bed for us. He knew a lot about their inventory and was patient and never pushy in helping us decide.
Mark was very helpful and made my experience an enjoyable one. I wish more stores had a helpful staff like this. Thank you!
A big thanks to Laurie for all your help finding my growing family a new dining room table.
Shopping for a new mattress was so easy with Nick's help.
Tim walked me through all the couches in the brands I was interested in. He took the time to get to not only know me but my style. He also helped me get the best value fit my money. Thanks to Tim and Furniture Mall of Kansas!
Jessie is a very polite and patient guy. He was very helpful in seeking and matching prices from another larger store for the table we wanted. Our whole experience was stress free. Thank you.
Mike was a great help in our selection of recliners and the choosing of a custom fabric!! He was knowledgeable & answered all our questions! We had Great experience!! (plus the custard & cookies were delicious!!)
Derek and Judy are a great team to work with. They listen and take the time to make your purchase a great one. Star was very pleasant and made check out easy.
Tim was amazing. Very knowledgeable, and was on our side from the beginning to get us a great set of furniture at a price we could afford. My wife and I are delighted with our decision to shop there.
Our salesman was Chase and he did a great job. Ask for Chase when u want quick and priced right service
I came into to find my forever sectional couch and Joel was so helpful and helped me from the start of it to the end. He was so friendly and I got exactly what I wanted with his help. Thank you, Joel!
Great experience with Daryl Jones.
What a wonderful experience!! From walking in the front door to having our salesman, JJ walk me to EXACTLY what I was looking for, my experience was top notch. The environment is calm, inviting and hassle free. It's a shame I haven't discovered this place sooner!!!
Great selection in store and it work very hard to get you exactly what you want. I highly recommend Pam Perry she is what makes this sore a 5 star store!
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Jay and Marla Rasco★★★★★
Just wanted to thank your staff (Mike, Clay, Rafe, and Jennifer) for such a wonderful experience at your Olathe store this past week. I'd been looking for furniture for quite some time and was so surprised at the wonderful reception we received as we entered your store, and then all the helpful service we received on both of our visits. We were able to purchase a wonderful set, and your staff was very courteous and answered all of our questions. They even made it possible to get the furniture delivered earlier than we expected. We will definitely be visiting again.
Awesome customer service!
So far good experience. All positive
Our salesman,Daryl Jones was very helpful and informative. He had excellent knowledge of the products. My wife and I are very pleased with this shopping experience. We are return customers and will be sure to give you opportunities again as they arise. Thanks again Daryl!!
We had a great experience with FMOK! John Dorsey made sure we were 1000% satisfied. Highly recommended their flooring and furniture. Will purchase again!
Earn Dorsey and John were very polite and professional.
Very good service
Janna was excellent. Helped me put together my peices perfectly. Made my experience furniture shopping very easy fun and my home looks great.
My sales rep was Gabe - he went above and beyond to help me. Because of a deadline moving, Gabe made arrangements for me to be able to purchase the floor chair. Warehouse staff came immediately, marked it sold, and removed it - which I really appreciated. Michael took care of me at the sales counter and he was fast and knowledgeable also. For those who don't know, Furniture Mall of Kansas has a military discount accompanied by a gift box of their delicious cookies. Once again, they go above and beyond!
Joel was very courteous, friendly and helpful. He answered our questions and had a lot of good things to say about the company and especially the owners. He was patient during our viewing and helped us carefully consider our purchases. We would recommend him to our friends. He is a good representative for your store. He was very thankful that we asked to see him since we made an earlier trip there this year.
Chase was the most energetic and friendly person to me and my kids, he really cared about making sure we were within our budget and still able to get what we wanted. He was very knowledgeable about all the furniture and I have no doubt we will be happy with our selection. I will chose him everytime I need something and will recommend all my friends and family go see him
"Get to da Choppa!"(by that I mean the furniture mall) With all the great service here "I'll be back".
Great place to shop no preasure and knowledge sales staff Like Kris Bolton
Gabe and Megan were amazing, patient and gray to work with. Wonderful service
Joshua, was an awesome sales person went neyond the call of duty to help decide, much thanks to him
Great experience with Jacob. Showed me option that would suit my needs, no pressure, friendly and fun and made sure I was happy with my choice.
Vanessa & Terry Walker★★★★★
We had an excellent experience with Kristopher. He was knowledgeable and accommodating to our request. We will definitely return.
Donna & Max Halteman★★★★★
Wow!!! My husband and I just purchased a dinning room set. Our salesman was Jeff and he was awesome. Jeff was so helpful and patient while I kept flip-flopping between tables. We will definitely buy from Jeff in the future. Thanks Jeff Gannon...we had a great time working with you.
Kevin & April★★★★★
We went in just looking at beds, not thinking we would buy that day. Sandra approached us to assist. She is very knowledgeable about bedding manufacturers and their products. Sandra ask many questions to help us find the bedding that best matched our needs. She spent a lot of time with us. We did purchase and were very happy with our purchase but equally happy with the purchasing process and Sandra. We would definitely return and ask for Sandra. Shop Topeka businesses!
We had a great experience here. I found a chair that I loved in a great color and they moved it over by the sofa and loveseat we were considering. Seeing all three together helped us seal the deal. They were very kind with our five kids. Honestly, our boys loved riding the bikes around and asked when we could come back. All our kids loved the treats and it was a great way to occupy them during the paperwork. Everyone was very friendly, but our reps Peggy Ondrush & Mike Shapiro were the best! Highly recommend them for their service.
I liked the store as it has lots of furniture collection from different brands as well as I like the customer service. I would like to thanks Gabe for helping us finding the furniture of our need and to be informative.
Thanks to Sandra B. And Derek K. I had a great experience today and found exactly what I wanted. Friendly service all around. Highly recommend.
Price and customer service was fantastic! No complaints!
Best time ever!
mona and charlie Pope★★★★★
We were so pleased with the work Megan Jones and Dusty James (design team) did that we didn't stop at one room, but we had them redo our entire house! What a wonderful experience! We loved how they incorporated our cherished items with the new items, listened to our "wants" and how they fine tuned everything. Our dream was to have a home that looked polished, but comfortable. We got more then that, we got a home that we have a home that looks like a magazine cover....a DREAM home for us and I will be forever thankful for their help!
Super great. Sandra was a big help with mattress, will be back to buy more stuff!!
Every sales person greeted us! Every sales person went out of their way to help us, answer questions and were very knowledgeable. Great experience -it was our first time shopping too. Bill Jennings, JJ, Carolyn Bradley, Jeff White-all great. Sorry if I missed anyone.
Mike Shapiro and Catarina were very helpful.
Mike Shapiro was very helpful in finding the product I was looking for, he did not rush me to place an order, rather,he seemed to make me feel like I was the only shopper in the store.
Nick was outstanding helping me find exactly what I saw online. The 2 pieces were on clearance, he explained all the conditions that applied, was very patient, and spent a great amount of time working with me. I have purchased items here before and have been extremely happy with the items and all employees. I recommend to everyone!
Clay was amazing! Helped find a perfect living room set and we are so happy!
Great experience, and we found exactly what we were looking for!
Great experience! Mike was helpful and got us exactly what we needed.
Gabe did a great job answering my questions and was patient with me even though I probably asked the same things multiple times. He even helped me with my price match. I would definitely go back. Thanks!
Bill did a fantastic job, very patient and friendly. Made sure we got the best deal, they even price match. Love this store, it's great for kids they have trikes, wagons, strollers And free icecream. A great friendly staff, no pressure. Defiantly better than NFM.
Pamela did a great job helping me find just what I was looking at the best price. She did not beat around the bush or try to give me something I did not want. 100% satisfied!!
I'm Tyler Mather★★★★
I enjoyed my time here friendly staff.
Very pleasant shopping experience in peaceful setting with large selection
Our experience with the staff at the Furniture Mall was wonderful. They took the time to work with us to find a bedroom and living room sets. We mixed and matched items to make the perfect set for us. The other place (won't mention names) was bothered that we weren't purchasing immediately to allow the sales reps to move on the next victim. Take the time and visit the Furniture Mall before you make your next purchase.
We are in the process of buying all new living room furniture and found the In Home Design to be just what we needed to make our shopping experience so much smoother and easier! Dolores made sure everything would fit, coming up with a new plan and pulled fabrics and colors together that made our experience a great one!
Excellent experience with Denise and Delores! Thank you sooo much!!
Great customer service! Jesse & Delores are the best! Very knowledgeable & professional while making the buying experience fun.
Paula and Judy were wonderful to work with. Knowledgeable and willing to walk the whole store multiple times to find what I was looking for.
Dennis was very personable and worked hard to make sure we got what we wanted. He did a great job.
We worked with Sara F. And found her to be very helpful and professional. Great ideas and showed a great attention to detail. Much more helpful than associates at competing furniture stores we had visited. We are very pleased with our purchase and will be repeat customers thanks to her.
Jeff White made our mattress purchase the easiest and most enjoyable experience. He was extremely knowledgeable about the different products but was never pushy. We had a product issue after our purchase and his response was .... we will do whatever it takes to make it right; and he did! Our first and only stop for furniture will be Jeff and Furniture Mall There are not dramatic price differences between mattress stores but there is when it comes to service. Furniture Mall does not have commissioned sales people like most stores so you get great customer service but no push for the sale. I will be recommending Furniture Mall to friends and family. Thank you Jeff!
Joshua H has been extremely helpful on both of my visits. He has been patient while I looked around the store several times making sure I was confident in my decision. He listens so well and makes you feel like a priority. I can't imagine shopping anywhere else now.
We had recently downsized from our previous home and quickly realized that our large furniture did not work with the scale of our new home. So off to Furniture Mall we went! We were pleasantly surprised to find a gem of a design consultant in Josh McCubbin. Our first purchase was a dining table that Josh helped with finish, fabric selection of chairs, and over all scale and colors to compliment the room. On our most recent visit we purchased a beautiful sectional and room rugs. Again Josh was professional, courteous, patient and most definitely fun to work with. We are very excited to see our sectional in our home and recommend you go see Josh for all your home decor needs.
I've been looking for new flooring for over a year and haven't found anything I like. But today I came in to your store and Carol was fantastic! She was such a big help. I'm very excited and can't wait to get my new flooring installed. I will definitely refer friends! Thank you Carol!
My girlfriend and I came in to purchase a mattress protector and sandy was such a great help in finding us the right one! Super nice and helpful!!!! Starr was also very helpful in getting us refinanced. Very quick and nice!
Wayne & Clarice Luttman★★★★★
Unsatisfied with our recently purchesed mattress we chose to exchange for a diff. brand and type. We were very pleased with the courtious and uneventfull process in doing so. Also very pleased with the help and assistance of Sarah and Ken. Ken also was extremely patient and helpfull with positive suggestions in making our mattress selection. THANKS ALL
We purchased two leather recliners and Sarah Fray was our sales associate. She was very professional and enjoyable to work with. She explained the store warranty on our purchase and we found it to be of benefit for our investment. She was never high pressure in her approach and was easy to communicate with. Furniture Mall of Kansas is a quality store and Sarah is a quality sales associate.
Great store with a great variety at any budget. The most knowledgable sales staff anywhere. Rafe and Jessica helped us make a couple selections. We couldn't be more satisfied with our experience
mona and charlie Pope★★★★★
Charlie and I have always had a dream of a home that looked like a magazine cover. After being married for 37 years, raising kids and saving our pennies the time had come to try and make this dream come true. We sold our house, sold all our furniture, bought a new build house and we were set to fulfill our life long dream, petrified to start, not knowing where to start, until we came to Furniture Mall of Kansas. We were greeted by a friendly face at the door who directed us to the design department (we were apprehensive to say the least to have a design team as we are simple folk) We had the good fortune of meeting with Dusty James and Megan Jones. They both immediately put our fears to rest and made us feel so comfortable in the process. Since we (they) were going to design a whole house we walked the whole store pointing out our likes and dislikes, our needs for comfort and clean lines and future disabilities. They asked great questions and wrote constantly in their notebooks (being retired teachers we appreciated that detail in remembering our needs) They took in account our special needs, pointed out quality, timeless designs, etc. They were honest when we picked out something that was uhhhh errrrr not quite right (which we wanted them to do) What started out so overwhelming and scary actually turned out to be fun and exciting. We never felt rushed (we were there for over 2 hours) They made us feel confident and relaxed (and boosted our energy with ice cream - what a nice touch) Charlie and I always though we were didn't have "styles" come to find out we are "transitional", who knew we had style! haha A few weeks later Dusty and Megan presented us with a storyboard of each of the rooms they were designing with layout, fabrics choices, and the items we had picked out . We were blown away. (that was the first time I cried tears of joy) WOW they nailed it! We bought everything on site. With that being put together the second phase was to begin with Megan picking out all those accessories that put that polish on a home and adds texture and interest. When I do it, it looks like a misplaced dust collector. Megan worked her magic and made it look so easy, so elegant, but not fussy...livable. She took us to your conference room and had all the accessories laid out by rooms for us to view so we didn't have to walk the store again (such thoughtfulness) I was impressed with the many combinations of items she grouped together. Even Charlie was impressed with her selections....now that is progress when he brags on pictures and vases! The big day came, our dream of 2 full size trucks and a mini van, several people, arrive at our home unloading our dream. Megan was there every step of the way directing where rug placements should go, furniture placements, hanging pictures, bedspreads laid, even draping the throws on couches and chairs so they were "just right". The end product is just stunning and I cannot believe we have a forever dream home for the last leg of our lives. Everyone helped and congratulated us from step one to the end. We even got follow up calls to make sure we were pleased. I have NEVER had such caring, friendly customer service as I have had with your company. You truly made a simple home a DREAM FOREVER HOME for us, and I cannot thank you enough. How very proud and fortunately you are to have Dusty James and Megan Jones on your design team with their passion for design, their obvious talent for it and their excellent people skills. They are the kind of staff that can help a store go far. Rest assured I have passed my good experiences to everyone who visits our home and a few friends of mine who are ready to do the same thing we did, make their last home a dream home.. I would be most happy to supply more information if needed as I cannot say enough about the wonderful care and service we got from your company. My pictures do not do justice that your design company created, please look at Megan's portfolio and the magic she created for us.
Ethan & Loretta Kappler★★★★★
Long time return customers; Recommend to all who ask!
Their sales people took the time to work with us on options and recommendations. I highly recommend the Furniture Mall for any furniture needs. Peggy and Jesse were wonderful.
Every time I have been to this Olathe store, my experience has been superb from the salesmen to the customer service staff. Just recently Ken and Ryan assisted me with a mattress/adjustable base purchase showing us various options. A few months earlier Ken assisted me with a bedroom furniture purchase being so so helpful and fun. When decisions were made, i always had great service at the front desk area. Special thanks to Meagan who coordinated our delivery date for 3 tickets. Anyway this is the only place i will ever buy furniture from. Thank you all.
I love Bryan - and I love the furniture there !!!
Sara K Dougherty★★★★★
We had an enjoyable experience buying our new couch! Everyone was helpful, knowlegable and friendly!
Great selection and service.
Bill and Kelly were great to work with as we had to use hour Happiness Guarantee with a recent bed purchase. They were very helpful and truly interested in getting us set up with the right bed. They made the process easy and were focused on us being happy. Great job guys!
I just got home from going to Furniture mall of Kansas! I worked with a handsom dark haired guy, austin dent! He was amazing. He gave me so much incite on the furniture and what not. I loved my experience. I probably gained 10 pounds on the free cookies and custard as well! Great help and all around great experience. Thanks Austin Dent! 👌🏼👌🏼👌🏼👌🏼
Austin Dent helped us for hours on a busy Saturday. He was very personable, respectful, and knowledgeable of what he was selling, he made the whole process very smooth and honestly as easy as buying furniture could be. Definitely would recommend this bright young man to anybody I know. He knows exactly what he's doing and what he is talking about. Thanks for a great experience Austin! Hope to be back in soon.
Everything went smoothly.
Dj was amazing!! Knew exactly what I wanted so I was in and out. Ask for dj
The prices were reasonable and the service was excellent. We found a great deal on a living room set, and the young man who helped us with our questions seemed to really care about our inquiries. Would recommend FMOK to others!
Joel was great!!
I am one of those high maintenance shoppers. I have lots of opinions and will not settle. The good thing about that is I can clearly communicate what I'm looking for. Zach was the best salesman for the job. He clearly listened and gave insightful direction. He made the sale and I was happy to work with him. During fabric selection I asked him for a woman's opinion. He found Megan, one of the designers, and she was fantastic. With her help I decided on fabric selections within an hour. She was seriously fantastic. I look forward to shopping again with either Zach or Megan!
Carol was helpful and really paid attention to the concerns we had with our flooring remodel project. She really knows her stuff. I highly recommend her as the sales associate to ask for when you shop at this store.
Joel was super helpful. Have really enjoyed working with him and would work with him again.
Loren & Janan Wolken★★★★★
Friendly greeting, good directions to find what we were looking for. Very helpful, patient salesman who listened to what we were looking for and showed us recliners to suit our needs. Found just what we wanted and ended up purchasing 2 chairs instead of 1. Fast, friendly checkout and delivery set up. Salesman very knowledgable about styles and fabrics and chair mechanisms along with warranties and construction. Very happy with purchases and anxiously looking forward to delivery Saturday.
Excellent staff with useful information. Never over selling just great answers when asked
Amazing customer service from Sandra and Tim at the Topeka Furniture Mall! They were very patient with us when we were being indecisive. They never tried to oversale it or anything! We really appreciated it! Will be back to both of them for our next purchase!
Great customer service Very business oriented, Listened too all my needs and took care of What I wanted. Front door associate was very friendly also. Great cookies!!! Wonderful sales associate Mike. Will go to him for my next purchase.
Great commitment to service
Tammy was a great help.
Have shopped at both the Topeka and Kansas City stores and have had great service each time from Sandy and Sarah. Furniture is great quality and highly recommended this store.
We recently purchased living room furniture in the Olathe store. I've never been in a furniture store, or any store for that matter, with such warm hospitality! Everyone in the store greeted us and offered assistance. We were offered something to drink and ice cream (who does that in a furniture store?!). In addition there were all kinds of pastries and drinks to purchase. We had some fairly specific requirements in furniture (color, materials, steel construction, motion, etc.). Sarah was able to quickly direct us to several sets that matched our needs. We also visited the mattress department and were impressed with the demonstration given by Charles. The store itself, layout of furniture and decor are beautiful. It was fun to see how furniture was arranged with accent pieces, making it helpful to decide how we would arrange items in our home. It was pleasant simply to walk around and admire everything and imagine how accents and furniture would look in our home. Our furniture delivery and installation were a month ago. Everything went very smoothly with set up. We are very pleased with our purchases and we will be going back to Furniture Mall of Kansas for our next furniture purchase. Thank you Sarah!
We had a very good experience today. Mike took his time with us and made several good suggestions that helped us make our decision. I will come back.
We had a very good experiende today. Mike took his time with us and made several good suggestions that helped us make our decision.
DJ was wonderful! Would recommend them to anyone! Love our furniture!
Every thing was GREAT
Mike was very knowledgable About the sofa we were looking to purchase. It was very nice experience. We would definitely do business with him again.
Tammy was friendly, helpful & knowledgeable. She took the time to check on extra time for spending the bonus cash.
We had a great experience with Sandra Barnett! She was very helpful knowledgeable in helping us pick the perfect mattress!
Knowledgable, personable, very helpful
We just purchased a King Cooper Plush Posturepedic mattress with the adjustable and vibrating bases. It is AWESOME!!!! Sandy, our salesperson, was very patient and knowledgeable. Excellent experience in making a big purchase!!
Joe & Sande Gipson★★★★★
Jana was our saleslady She was so helpful and courteous and polite and friendly was a pleasure to do business with Keep up the good work Thank You ever so much
Great experience helping me make my decision. I will give back.
Mike was extremely helpful in finding me just what I wanted. And in a very short period of time! Yeah for Mike.
Mike was extremely helpful in finding me just what I wanted. And in a very short period of time! Yeah for Mike.
Excellent service and knowledable staff from start to finish.
Fantastic customer service. All employees have fun and enjoy their jobs. There was no pressure to purchase. We highly recommend Furniture Mall of Kansas. Great prices, too! I even rode around store on a tricycle.
We received great service from the staff at Furniture Mall!
We bought a rug and two chairs from Furniture Mall of Kansas. Jake was our salesman. He was a tremendous help! We were promised our merchandise would be delivered in 4 to 6 weeks and it came in that time period. We were very pleased and will recommend Furniture Mall (and Jake) to our friends.
Went today with just an interest in looking, walked out with a fantastic new living room set thanks to excellent service provided by Kristopher Bolton. We took advantage of the Furniture Mall's BOGO deal and couldn't be happier with our purchase! 11/10 would buy furniture again.
Bought a sofa from Judy Blair. She was very knowledgeable about fabrics and styles. Very helpful. The delivery drivers were very friendly and polite.
Mike Gordon in the Mattress Headquarters is awesome. I bought some mattresses from him last week and accidentally called him Steve in my review. Went back today for pillows and had to give him another great review (this time under the right name), for once again excellent service. Thanks Mike.
Very helpful service and found exactly what we weren't looking for, but they are perfect!
ELAN OR Long★★★★★
Sandy was very professional and at the same time was friendly and pilite. Thanks to her expertice, I am so excited about my purchase.
Laura was outstanding, excellent customer service! Excited about our new sofa
Our new sofa was delivered on Friday after Thanksgiving. Thank you for sending the 'A' Team - John and Martise were great - they had the old sofa out of the house almost before I knew they were here - the new sofa was in and just where I wanted it and they were out the door on the way to their next stop in less than 15 minutes - where do you find such great workers? Thank you.
Great place to shop Judy kmable was vet helpful
Mike was my salesperson, and he was patient and helpful.
We hadn't bought furniture in years, so when we went to the Furniture Mall of Kansas we didn't know we were into such a treat. Dolores helped immensely with the fabrics and Jennifer added on with carpet colors. Everything came together great. Thanks.
Dolores Beckwith is the most helpful and creative visionary we've had the pleasure of working with. Her talent and service are phenomenal and we will most certainly be using her expert advice again in the near future. She listened to our likes and drew out a plan that "fit" our unique ideas. She worked within our budget and gave us many options too.
Both sales reps have help us tremendously both in design , purchase and delivery
As always ... my experience Store wide was fabulous
Elizabeth high fill★★★★★
Excellent service from Mike and clay very attentive and helpful
Very stressful time needed love seat and recliner quickly. Found what we needed only because of our sales lady...she was great and went the extra mile to accommodate us.
Steve in the Mattress Headquarters was extremely friendly and knowledgeable. He gave us an incredibly good deal, and even went and got us all custard while we finished up the paperwork. Very good experience.
Tammy was great!
Great service, very informative, super pricing
Dj is great!
DJ was such a huge help to our family!! We are so excited to use our new mattresses! Thank you :)
Love my furniture
Beautiful store, great staff, great prices and huge selection.
Great prices and great custard!!
Great store with great products, wonderful staff, and nice atmosphere
Awesome place to shop!! Great service!!
This store is huge and has a wonderful selection. The sales people aren't on commission so they aren't pushy so that's great. Super local store.
Visited twice in last year. Most amazing furniture store I have seen. Thanks for such great service on my last order.
Wow! What major selection and the best prices anywhere, and trust me I have done some shopping around to know!! Also LOVE that the Furniture Mall of owned by a local Topeka family! Best funriture shopping experience ever!
Fabulous shopping experience. Wonderful staff.
KYLE & Chuck did s great job.
It came time for us to purchase new furniture, a sofa-bed and dresser. After browsing at Nebraska Furniture Mall we de decided to come here; and we are glad we did! Very friendly and helpful staff esp. you Daryl :) Will be coming back for future purchases.
We absolutely love the continued service we get each and every time at at Furniture Mall of Ks. Rich in bedding has been patient and kind each time we've been in. He was knowledgeable in answering all of our questions and went above and beyond to get us extras. Joe, is always knowledgeable and helpful. Jermey has helped us many time with other purchases we've made in the store continues to come to us for friendly conversation! We have absolutely love the customer service we get every time entering Furniture Mall of Kansas
The first and only stop me and my family made. Great service and great environment. It felt like my second home. Denise and Delores were absolutely wonderful. We will be customers for the foreseeable future.
love this place
Debra and Jeff King★★★★★
Sandra B. was great! Helpful and pointed us in the right direction all while helping us stay in budget!
Great job by delivery by kyle and chuck men
Kyle and chuck did great, hard to get the computer to have right address in store
Derek is my furniture man extraordinaire!! I have walked him all over the store and changed my mind a dozen times, and he has always remained patient, kind, and EXTREMELY helpful- always willing to go the extra mile. I will continue to look to Derek and the Furniture Mall of Kansas in Topeka to help make our house HOME.
Joel was a scholar and gentleman. If I could compare his customer service wrestling he would be hulk hogan. I fully intend to make any future purchases from him, brother! Thank you!
Great service and knowledgeable staff. Thanks Daryl
Tammy has helped me twice pick out furniture, both times very helpful and efficient. Great experience shopping!
William L Cone★★★★★
Daryl was very helpful. It is our first time in the store and we will be back with the rest of our furnishing needs. Thanks!
Joel Sieff FIFA great job of assisting us. He was knowledgeable and courteous. We will seek him out for our next purchase.
Mary Lou Harding★★★★★
Pam Perry worked above and beyond to help us find what just the right chair and desk.
Sherry & Randy★★★★★
We received such a warm welcome when we arrived; Dan gave us a detailed overview of the store set-up. We visited Veterans Day and Dan quickly thanked my husband for his service and even later brought him cookies so we wouldn't forget them. Peggy was wonderful; she listened to our needs and then helped us create our dream space. John then sold us a mattress set!! We went to 'window shop' and left knowing we would be back again.
The selection is outstanding. Love walking through and getting inspiration!
DJ was fantastic. Great service, great products
Ashley & Cameron Parks★★★★★
Melinda was the BEST! She helped us find the perfect furniture. She walked around with us to find a matching recliner and got it moved to the couches so we could make sure it matched. She was amazin!!!
Really good service and great helper!!
Mike was very patient with me, I took a very long time to decide, thank you for your kind service!
Always satisfied with the furniture prices and quality. Thanks to DJ
My wife loves the new sectional we bought! The sales staff entertained our kids while we made the fabric selection and the whole family had a great time! We will be recommending your store to everyone we know!
Love the hospitality of your store! Offering home baked cookies, tea, water, and of course-your custard was delicious. My kids LOVED riding the bikes through the store. They thought that was the coolest thing to do. What a genius idea!! They are still asking to go back to your store for some more fun. Kept them entertained the whole time we were there. We appreciated the knowledgeable employees and the customer service we received. The "2 Joshs" (Joshua Harrell and Josh your in home designer) were an amazing help and made us feel important and took our thoughts and concerns to heart. They were both a huge help in helping us make our decision of purchase. I have already been raving about your store and about your employees to our family and friends. I am originally from Emporia, Ks and remember the original Winter's furniture store. What an amazing success for this family. We definitely will be back!
Paula spend a lot of time making sure we had everything we needed and Jonna was great finishing the sale.
Very helpful... completely changed what we we're thinking would work in our space. Never would have got there with out Sarah's help! Thank you so much Sarah and team!
Incredible selection, great prices and a super friendly staff! Wouldn't dream of shopping anywhere else!
You did awesome with customer service when I got help from Tammy. But not much people to help until then.
Zach took great care of us and was very polite & accommodating to my 81 year old mother who was shopping to furnish her apartment. Very good experience! Will highly recommend this store & Zach to others!
Kris was amazing
The drivers were awesome and very friendly on every piece delivered
Really nice store. Very reasonable
Super selection, great prices, friendly staff.
Had a good experience here. They had exactly what I wanted, I was able to get in and out quickly with great service.
Had a great experience. They were very helpful. Will definitely go back and tell my friends about my experience.
After searching for grill exccessories and misc home items two very polite sales associates Katlyn and Starr helped me find a few items as well as informed me of a bogo 1/2 off promotion on some of the items I was purchasing and in tied me to utilize that while selling me 4 additional items... Being a marketing grad it was nice to see to young dales people utilizing the up sale and marketing tactics while providing a good offer to the customer, I would highly reccomend your store to anyone looking for such items, Thanks again to Katlyn and Starr for the help, Jason
Our experience shopping at our local store was for furniture, was a rewarding experience. The sales staff were very helpful with our purchase, and even gave us free shipping! There prices are great also.
Very good selection and wonderful service. I'll definitely be back again.
Very good service
Dietrich was extremely helpful and genuine in ensuring he provided optimal customer service!!! He made my day because he was kind and wanted to be helpful! Need more people in this world like him!, Thank you and I'll be a return customer for sure!
Mary Kate Van Sickle★★★★★
Mike was very helpful and I was very happy with the items I purchased!
Pleasant prompt service. Friendly. Helpful thank you
Mike was great with helping out and working out a plan for myself to get the furniture set I wanted. Very friendly and great service!
Mike was very low key and no pressure. Everyone was very friendly. Looks like a fun place to work!
We visited Furniture Mall of Kansas in Olathe for the first time and had the most memorable shopping experience ever. Jesse Fisherman went over and beyond to assist us with our purchase and design. Jesse was extremely knowledgeable, friendly and helpful-he absolutely was the best sales person I've ever dealt with! Jesse knew his products inside and out and had lots of helpful suggestions. .He asked us everything about the room the furniture would be in- he listened to us describe what we were looking for and showed us exactly what we wanted. We even found a chair we liked and Jesse carried it across the sales floor and put it next to the couch we were purchasing. He took the time to help us pick out fabric for the chair that would complement the couch and also helped with pillows that pulled together the total look. Please take the time to recognize Jesse Fisherman as the expert professional sales person that he is. I would also like to acknowledge sales person Butch Howez. Butch was very friendly and patient with us while we made our final decision on our purchases. I have already recommended Furniture Mall of Kansas to my sister and parents and I will continue recommending FMK to others.
She did great
Great service and explanation of options. That is what caused us to buy here! Good job Mike!
Wonderful service! Thank you Jeff!
Daryl was a great salesman, friendly, and took care of helping me buy 2 chairs.
Leslie R Hamilton★★★★★
Renee and Jeff are great to work with.
The experience I had at your store was excellent from when I was greeted at the door by Ron, working with Joe in mattresses, and With Mike on purchasing a sofa. They were all very patient. I look forward to purchasing more furniture from Furniture Mall of Kansas down the road.
Tammy was very helpful in choosing our living room set
Excellent place to shop, excellent customer care.
Great customer service!
Great Selection and Awesome Staff to work with. We love the cookies too!
I have one problem out or the two items I have bought from them. After letting them know my problems and concerns, Tim was able to set things right to the point where I bought a new desk tonight from them. If you need anything, go to Furniture Mall of Kansas. They will sell you what you want/need not what you don't need. Thank you Tim and the Staff. Keep up the GREAT customer service.
Dietrich was awesome, he expanded our knowledge on mattresses. He spent time in helping us find a mattress that not only felt good but will help my back problems. This is an awesome furniture store to shop at.
Mike was very accommodating. He was very knowledgeable in the furniture we were looking at. Very very helpful.
Great service and treats
Jeff and rage were spectacular gave us great advice and found the perfect items for us
I had an amazing experience working with Chris Sisackerly in the furniture dept. I had to purchase a bed and recliner for my mother-in-law, who at 92 was suddenly moving from her home to a healthcare facility. Chris not only helped me with my purchase, but personally delivered and assembled the bed and a recliner before she was moved. I'm beyond satisfied with the experience, especially since I had to handle everything long-distance from Phoenix. Thanks a million, Chris--Furniture Mall of Kansas in Topeka has a truly outstanding employee.
On Friday night my wife, our three kids and I ordered an Amish dining room table and chairs set, a master bedroom set and a mattress for our new home. We got there at 4:30 and left at about 8:50. Charles, the gentleman who helped us through the whole process of selecting our table, picking the wood, the finish and all the chairs, picking the bedroom set and finally picking the mattress, provided highly exceptional service. While deciding on the table finish Charles grabbed some counter top samples and a bunch of wood and finish samples so we could contrast the table colors with our counters, cabinets and with the flooring samples we had brought with us. This was only the beginning. After picking the Amish table we moved over to the bedroom sets. Charles provided great service in selecting the bedroom sets. However, where he really out did himself was in the mattress selection. My wife and I are fussy sleepers. Charles asked us questions about how we sleep and what usually causes us trouble. Then he had us try out a couple mattresses so he could gauge our feedback and our likes and dislikes. After he had a good idea of what we liked he showed us over a dozen different mattresses until we found the one that was just right. We are "Goldilocks" customers and Charles did a fantastic job of helping us. Charles also, of course, informed us of the available discounts and deals as any good salesman should. I leave this at the end because it really is more of an afterthought for me compared to everything else he did for us. His service was simply outstanding.
Thank you to Sarah, Bryce and Ruth who worked tirelessly with my husband and I to pick out living room furniture, choose fabrics and get us a great price that fit our budget! The last few times we were in the store Bryce recognized us and was always offering help without any pressure. Thank you all!
Mike and Emmy Hobart★★★★★
Thank you Michael and Kelly for a great buying experience! You helped us through a very tough situation with the loss of our furniture and your compassion was overwhelming. Furniture Mall of Kansas will always be our go to spot thanks to these two guys.
Terrific assistance by Chase! He helped me find exactly what I was looking for and made the entire process a breeze!
Great atmosphere, beautiful store with a staff that will make you feel at home. Dont spend your money anywhere until you visit FMOK. Mattress department is phenomenal...!
Undeniably the best furniture buying experience my family and I have ever had. No sales pressure, worry free. We cannot wait to have our new furniture in our home. Great job!
Great selection, prices, and overall very comfortable experience! Found exactly what I was looking for and felt like part of the family - Ohhh Yeahhh!!!
I had know idea what to expect, but was blown away with how pretty it was and real service.
Fantastic selection--if you can't find it here, you better give up..... Cookies and custard were great!
Was greeted with a smile, cookies, and a fresh cup of coffee! And it got even better when a salesperson that is not paid on commission spent hours with me to pick a new living room set with perfect fabrics!
Great selection and very friendly and helpful staff! Thank you!
Furniture Mall is the BEST!